Alle berichten van Ferry

Ferry den Dopper (1978) is informatiearchitect en senior user experience designer bij internet fullservice bureau Tam Tam. De slogan op zijn visitekaartje, “Design for regular people and the real world”, geeft aan waar hij zich sterk voor maakt: het bedenken en ontwerpen van (internet)oplossingen die aansluiten op het referentiekader en de behoefte van de doelgroep. Als informatiearchitect houdt Ferry zich bezig met het organiseren van grote hoeveelheden informatie zodat ze gemakkelijk te gebruiken zijn op het web. Verder adviseert hij over online marketing & communicatie, usability (gebruiksvriendelijkheid) en trends als Web 2.0. Recente opdrachtgevers zijn o.a. TU Delft, Raad voor de rechtspraak, de Belastingdienst en het Ministerie van VWS. Als webtoegankelijkheidspecialist adviseert Ferry developers en webredacteuren over het toepassen van webrichtlijnen en heeft hij zitting in de Normcommissie Drempelvrij, die verantwoordelijk is voor het opstellen en functioneren van de kwaliteitsregelingen van Waarmerk Drempelvrij en de Webrichtlijnen van de Overheid.

Is Ajax the silver bullet?

CMupdate implies (article in Dutch) that content management systems will get faster and more intuitive by adopting Ajax technology.

I disagree with this assumption. Yes, Ajax is great for enriching the user experience, if used right. But like any other technology, Ajax is not a ‘silver bullet’. Lots of CMS interfaces can be significantly improved without using Ajax. And lots of new Ajax based applications will prove to be unusable. As goes for Flash, ActiveX and other technologies. Lees verder Is Ajax the silver bullet?

It’s all about search these days

These days, I’m surrounded by ‘search’.

Last week, Judith, Annelies and I attended another IA Cocktail Hour in Amsterdam, which was adorned by two presentations on ‘search’. The first presentation was about Elsevier’s Scopus, an extensive search interface for academic research. The topic was rather similar to Eefke Smit’s presentation on the SIGCHI.nl conference. Next was MediaLab, who presented their AquaBrowser, a search interface enriched by a visual map of associated words. What rested was a fine discussion and a nice dinner. Lees verder It’s all about search these days

Accessibility as a competitive advantage

In a news release, Chris Mairs of BCS warns that “continuing failure to adapt both current and future IT systems to a group representing over 15 per cent of the population (UK statistic), will critically impact on all of us.”

Mairs points out that “the aging population means a significant proportion of us will eventually be classified as disabled, particularly with some degree of visual impairment. Added to which, this sector of society also represents an annual spend of £50 billion (UK statistic), a figure likely to grow annually by over ten per cent.” Lees verder Accessibility as a competitive advantage

Internet verandert, online marketing ook?

Twee maanden gelden schreef ik een artikel voor het Tijdschrift voor Marketing (TvM) over de evolutie van het web (Web 2.0) en de gevolgen daarvan voor (web)marketeers: hoe het hun werk beïnvloedt en welke mogelijkheden het creëert.

Vandaag werd het artikel (PDF) gepubliceerd op TvM’s website Marketing-Online.nl. En later deze maand zal in het Tijdschrift voor Marketing ook een referentie naar het online artikel staan.

Lees het volledige artikel “Internet verandert, online marketing ook?” (PDF)

Why do we model?

It has been a week since I published my Visio template for designing SharePoint sites for everyone to use freely. Judging on the many positive referrals to the article, the many Google search queries for ‘visio + template + sharepoint’ and the massive increase of traffic to my weblog, people seem to appreciate this design aid. And I’m glad for that.

But of course there are enough SharePoint architects who don’t have the need for modeling tools (or at least mine), and that’s fine. But today I stumbled upon an article by Lois & Clark called “Should we model?”, questioning the need for modeling SharePoint sites in detail. Lees verder Why do we model?

Visio template and stencil for designing SharePoint sites (beta)

This is no longer the most up-to-date version of this article. Please refer to the new article: Visio template and stencil for designing SharePoint 2003 portals and sites (update).

I also have a Visio template and stencil for SharePoint (MOSS) 2007.

I am sharing my Visio template (with stencil) for designing SharePoint sites. They are designed to assist interaction designers in prototyping wireframes, together with all the other Visio stencils you can find online.

The template and stencil are free to use, just don’t re-sell them or distribute them under your own name. Because this is the first time that I publish these tools, I release them as ‘beta’. I will be adding more shapes in the nearby future. If you have any suggestions for improvements, please drop me a note. Lees verder Visio template and stencil for designing SharePoint sites (beta)

Meta-syndication marketing

Last week a marketing writer of TechSmith contacted me through my blog, just one day after I positively mentioned their product Morae. I was asked for an interview, to be used as a testimonial in their e-newsletter and on their website.

What fascinated me was that this marketeer had in fact found the article on my moderately visited blog and acted on it, in less than a day after publication. That moment I realized that this had been a perfect example of using meta-syndication as a PR / marketing instrument. Lees verder Meta-syndication marketing

The ROI of usability

“Even though business decision-makers of all stripes acknowledge the merits of design, it’s the designers and usability professionals who are the first to get jettisoned from a project plan when the going gets rough.”

Steve Calde, Cooper

As a user experience designer I see this scenario happen all to often. In practice, designers and usability professionals are required to constantly justify their role in projects, especially – as Steve Calde also mentions – when budgets and/or deadlines are challenging.

There are plenty facts and figures regarding the ROI of usability, but in my experience finding them is not that easy. Lees verder The ROI of usability