50% of returned electronics work as designed
Discovered on GUUUI.com: a Dutch research reveils that 50% of all returned electronic devices claimed to be malfunctioning, is not due to a malfunction, but to bad usability. According to Den Ouden most of the flaws found their origin in the first phase of the design process: product definition.
Heb je deze post gewaardeerd? Overweeg dan een abonnement op mijn RSS feed.
